If your item was damaged during transit, then I'm more than happy to make it right! Should your item(s) arrive broken or damaged in any way, please send me a picture immediately upon arrival - include both the item and the packaging in the photo. I will replace your jewelry at no cost to you - please allow up to the standard handling time (7 business days, M-F) for a replacement to be made and shipped out.
Piercing Jewelry Return Policy:
For the safety of all my customers, I do not offer returns, refunds, or exchanges on any piercing jewelry - this includes all nose rings, tragus earrings, and other piercing studs. I want you to love your new jewelry just as much as I love making it, so please get in touch and ask all questions about sizing prior to purchasing if you are unsure whether a certain diameter, style, post length or gauge will fit you.
If you purchase the wrong diameter/gauge, I would be more than happy to provide you with a 15% off coupon if you would like to order a new hoop or stud in the correct size.